The U.S. Postal Service® offers SureMoney®/DineroSeguro®, a postal product providing a guaranteed electronic money transfer that is a fast, safe, affordable, convenient method for customers to transfer money to participating countries.

Contact Information

  • The phone number for SureMoney/DineroSeguro is 1-888-368-4669
  • The operational hours for SureMoney/DineroSeguro calls are:
    • Monday through Friday: 8:00 a.m. to 8:30 p.m. Eastern Time (7:00 a.m. to 7:30 p.m. CST)
    • Saturday: 8:00 a.m. to 6:00 p.m. Eastern Time (7:00 a.m. to 5:00 p.m. CST)
    • Closed on Sundays and Postal Holidays
      Note: The most recent information about a SureMoney transaction may not be available before 9am. Call after 9am for the most recent update.

SureMoney®/DineroSeguro® Countries, Banks, and Currency

With SureMoney/DineroSeguro, money can be electronically transferred from the United States Postal Service to Mexico*, Argentina*, Colombia, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, and Peru. SureMoney/DineroSeguro has various locations in each receiving country. SureMoney/DineroSeguro is provided in partnership with Bancomer Transfer Services Inc. of Houston. Participating countries and their financial institutions are as follows:

COUNTRY

BANK

CURRENCY

ARGENTINA1

BBVA BANCO FRANCÉS

US DOLLARS

COLOMBIA

BANCO DAVIVIENDA
BBVA COLOMBIA

COLOMBIAN PESOS

DOMINICAN REPUBLIC

BANCO DEL PROGRESO
BANCO PROVICENCIAL

DOMINICAN PESOS

ECUADOR

BANCO DE GUAYAQUIL
BANCO DEL AUSTRO
BANCO INTERNACIONAL

US DOLLARS

EL SALVADOR

BANCO AGRICOLA
BANCO CREDOMATIC
BANCO HSBC EL SALADORENO

US DOLLARS

GUATEMALA

BANCO INDUSTRIAL
BANCO DE DESARROLLO RURAL
ELEKTRA-AZTECA

QUETZALES

HONDURAS

BANCO FICOHSA
ELEKTRA-AZTECA
BANCO BAC BAMER

LEMPIRAS

MEXICO2

 

BANCO TELECOMM
ELEKTRA MEXICO
BANCO BANCOPPEL

MEXICAN PESOS

NICARAGUA

BANCO BANPRO
BANCO CREDOMATIC

US DOLLARS

PERU

BANCO INTERBANK
BBVA-BANCO CONTINENTAL

US DOLLARS

1 Service is temporarily suspended as of October 28, 2013.
2 Effective March 15, 2016, Payout Agent Elektra MEX is no longer offering Dinero Seguro in Chiapas, Mex. Customers can use Bancoppel or Telecom payout agents in Chiapas, or have funds picked up outside the city of Chiapas.

 

Add Feedback