The U.S. Postal Service® offers SureMoney®/DineroSeguro®, a postal product providing a guaranteed electronic money transfer that is a fast, safe, affordable, convenient method for customers to transfer money to participating countries.
- The phone number for SureMoney/DineroSeguro is 1-888-368-4669
- The operational hours for SureMoney/DineroSeguro calls are:
- Monday through Friday: 8:00 a.m. to 8:30 p.m. Eastern Time (7:00 a.m. to 7:30 p.m. CST)
- Saturday: 8:00 a.m. to 6:00 p.m. Eastern Time (7:00 a.m. to 5:00 p.m. CST)
- Closed on Sundays and Postal Holidays
Note: The most recent information about a SureMoney transaction may not be available before 9am. Call after 9am for the most recent update.
SureMoney®/DineroSeguro® Countries, Banks, and Currency
With SureMoney/DineroSeguro, money can be electronically transferred from the United States Postal Service to Mexico*, Argentina*, Colombia, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, and Peru. SureMoney/DineroSeguro has various locations in each receiving country. SureMoney/DineroSeguro is provided in partnership with Bancomer Transfer Services Inc. of Houston. Participating countries and their financial institutions are as follows:
BBVA BANCO FRANCÉS
BANCO DEL PROGRESO
BANCO DE GUAYAQUIL
BANCO DEL AUSTRO
BANCO HSBC EL SALADORENO
BANCO DE DESARROLLO RURAL
BANCO BAC BAMER
1 Service is temporarily suspended as of October 28, 2013.
2 Effective March 15, 2016, Payout Agent Elektra MEX is no longer offering Dinero Seguro in Chiapas, Mex. Customers can use Bancoppel or Telecom payout agents in Chiapas, or have funds picked up outside the city of Chiapas.