How do I check the Status of an International Indemnity Claim/Inquiry?

You can check the status of a submitted International Inquiry by:

  • Calling 800-222-1811 and speaking with a Customer Care Center agent.
    • At a minimum, you will need to provide the following information:
      • Your name
      • Case Number or Article number (for more information about article numbers, click here)

You can check the status of an International inquiry submitted online by:

  • Logging onto your USPS.comĀ® registered account by clicking on the following link:  https://www.usps.com/help/claims.htm.
    • At a minimum, you will need the following information:
      • USPS.comĀ® log-in credentials
      • Article number (For more information about article numbers, click here)

You can check the status of an International Claim by contacting the Accounting Helpdesk at 866-974-2733. Hours of operation are Monday - Friday, 8:00 am to 8:00 pm ET (7:00 am to 7:00 pm CT).

  • At a minimum, you will need to provide the following information:
    • Your name
    • Article number (for more information about article numbers, click here)
    • Original mail date

 

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