What is the Business Customer Gateway Website?

General Information

  • The purpose of the Business Customer Gateway (formerly National & Premier Accounts) website is to make doing business with United States Postal Service® easier for valued business mail customers like you.

  • This website provides a "one-stop-shop" to access relevant information and content online. The long-term vision is to enable a robust business-to-customer website customized to meet all your business needs online. USPS® will continue to provide you with features that will make doing business with the United States Postal Service easier, including:
    • Improved customer reporting
    • Enhanced mail tracking capabilities
    • Online customer service support

Link to Business Customer Gateway website

Benefits of the Business Customer Gateway Website

The site will provide you with significant business benefits:

  • Information is organized around relevant content and centralized to save you time currently spent accessing multiple websites.
  • Content is customized for you according to your business needs.
  • Streamlined solutions that support the mailing process, such as mail tracking and centralized reporting improve the efficiency of conducting business with us.

Products and Services offered on the Business Customer Gateway Website

Numerous services are available from the Business Customer Gateway website. The following is a list of the services provided:

  • Design & Prepare

    • Intelligent Mail Services
    • Mailer ID
  • Mail & Transport

    • Centralized Account Processing System (CAPS)
    • Customer Label Distribution System (CLDS)
    • Customer/Supplier Agreements (CSAs)
    • Electronic Data Exchange (PostalOne!®)
    • Schedule a Mailing Appointment (FAST®)
  • Track & Report

    • Manage Mailing Activity
    • Product Performance Reports
    • USPS Tracking
  • Customer Support

    • NationalCustomer Support Center(RIBBS®)
    • Service Updates
    • ePubwatch
    • Business Service Network (BSN) eService
    • Gateway Help Desk
    • News and Information

Customer Feedback

Your feedback is important to us. Please let us know what you think of the website by accessing the "Site Feedback" link. We look forward to hearing from you to help ensure we provide the best products and services in an efficient, user-friendly manner.

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