PostalOne! Account Information
- How do I get detailed PostalOne! postage payment account information?
Log into your PostalOne! account and go to the Account Inquiry page. From there, you can get your account balance, transaction history, fee information, and more. Remember:
- You will need your postage payment account number (CAPS five-digit account number) and password.
- The information you request can be formatted as a report or downloaded to your system.
PostalOne! Account – Balances and Transfers
- Can regular trust account balances be transferred to a PostalOne! centralized trust account?
Yes, with one exception. When a trust account is established, the customer may elect to transfer funds in local trust accounts to the PostalOne! postage payment trust account. The exception is the USPS Corporate Account (USPSCA).
- When USPSCA customers pay postage, the Express Mail Reporting System (EMRS) checks the customer's local USPSCA trust account for a balance and deducts postage from it until the balance is zero.
- The system automatically offsets any additional postage against the customer's postage payment account.
- Can regular trust account balances be transferred to a PostalOne! centralized debit account?
No. When a centralized debit account is established, or before a designated account is linked to a debit account, the local trust accounts have to be in zero balance status. The customer may elect to use up the funds in the local trust accounts for mailings or request refunds from their local Post Office™.