To file a claim for a domestic Registered Mail™ item, you should file the claim either:
- Or if you do not have access to the Internet, call 1-800-332-0317, Option 9 for instructions to file by mail and for a copy of PS Form 1000, Domestic Claim.
This form also files claims for Registered Mail™, Collect on Delivery (COD), and APO / FPO / DPO Registered Mail™.
Either the online system or the PS Form 1000 can also be used to file a Claim for:
- Insured Mail (includes any mail class purchased with Insurance, i.e. First-Class Mail, Priority Mail)
- Registered Mail™
- Collect On Delivery (COD)
- Priority Mail Express™ (at any value)
To file an inquiry for an international Registered Mail™ item, you should call the International Research Group at 1-800-222-1811. This should be done no sooner than 7 days from the mailing date and no later than 6 months from the mailing date.
You will need to provide the following additional information: